Hiring is hard.

  1. Personalities: everyone has one and it can be really hard to uncover one’s true self during the hiring process. Yet, once a candidate gets the job and starts working, we will work with that person and their personality. This is always a gamble and for that reason, I often try to keep some parts of the interview process very casual to build enough comfort for the candidate to show, at least in part, their true self so I can assess if we can work together and if they are a right fit for the team.
  2. Past experiences and skills: over the years, I have come to see great value in candidates’ employment history where I can see that they have held more than one role at their previous employer(s). This often means they were promoted and were good to high performers. This is a good indication of talent, although never a promise.
  3. References: It’s hard to assess a candidate based on references. Candidates always include people who will back them up and therefore, I am never sure how seriously to take references.
  4. Education: I have a bias against specific education as most people I know ended up in fields of work that were not directly linked to their degree. Therefore, I rarely take education as an important selection criteria. When that is said, I know other managers really care and often the recruiters will too.
  1. Bad hiring: although no one hopes to hire the wrong person, it can happen to anyone. Realizing this is hard and it is a painful process to have to let someone go. The loop might not prevent me from hiring the wrong person, but it considerably reduces the probability. Although I have the last say as the hiring manager, I am not the only one choosing any future employee and receiving feedback on any future hire really helps make sure we hire the right person. I strongly doubt 5 people could pick the wrong person together.
  2. Bias elimination. We all have biases. For example, I know that during the hiring process I tend to be more lenient towards expat and international employees as I know how hard it can be to live and work abroad. By including others in the hiring process, I make sure that my biases are counterbalanced by the ones of others enabling us to hire the best person for the job.

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